Residential HVAC
Furnace and AC repair for Indianapolis homes
No heat or no cooling? Call any hour. A tech is typically on site in about 2 hours.
Office hours Mon-Fri 9-5 · Calls answered 24/7
- Indianapolis and surrounding counties
- Calls answered 24/7
- Local, family-owned, and community-focused
Serving Indianapolis and surrounding counties across central Indiana
When it is out right now
No heat tonight? Here is exactly what happens.
Three steps, no phone tree, no ticket number.
- Call the number317-997-4212. A person answers 24 hours a day, 7 days a week, including nights, weekends, and holidays. A dedicated line, techs on rotation, and a manager on call who dispatches a tech.
- Tell us what it is doingBlowing cold air, tripping the breaker, making a noise, dead. Have the thermostat reading and your address ready.
- A tech comes outTypically on site in about 2 hours. Ask for a window and you get a real one for your address.
Office hours Mon-Fri 9-5 · Calls answered 24/7
What we fix in your home
Heating and cooling for houses across Indianapolis and surrounding counties.
Furnace installation, repair, replacement
Air conditioner installation, repair, replacement
Heat pump systems
Ductwork installation and repair
Thermostat installation and relocation
Indoor air quality solutions (humidifiers, dehumidifiers, air cleaners)
Seasonal maintenance and tune-ups
Duct cleaning
We don't currently offer duct cleaning, but call us and we'll point you to someone who does.
Emergency HVAC service
The parts of the house nobody looks at
A system that keeps failing is usually not the failure everyone is looking at. Leaky ductwork makes a good furnace look undersized. A thermostat wired to the wrong stage makes a good heat pump run cold. A filter nobody has changed since spring shortens the life of the blower motor.
Ask us to look at the whole path when we are out there: the equipment, the duct, the thermostat, and the air in the house.
- Ductwork installation and repair
- Thermostat installation and relocation
- Indoor air quality solutions, including humidifiers, dehumidifiers, and air cleaners
- Seasonal maintenance and tune-ups
No heat? No cooling? Call now.
Calls answered 24/7. A tech is typically on site in about 2 hours.
Office hours Mon-Fri 9-5 · Calls answered 24/7
Questions homeowners actually ask
My furnace quit tonight. Can someone come out now?
Call and a person answers, 24 hours a day, 7 days a week. A tech is typically on site in about 2 hours. That is a typical time and not a guarantee, and drive time out to the outer edge of the area runs longer than a run across Indianapolis.
What does a service call cost?
You get the exact number on the phone before a truck leaves, and it does not change on the invoice.
Is my system worth repairing, or should I replace it?
Ask for both numbers. We will tell you what the repair runs and what a replacement runs, and you decide. We install and repair furnaces, air conditioners, and heat pumps, so either answer is work we do.
Do you service rental properties?
Call and tell us whether you own the unit or manage it, and who authorizes the repair. We will tell you what we can take on before anyone drives out.
Do you work on my brand of equipment?
We work on residential heating and cooling equipment. Have the model and serial number off the data plate ready when you call, usually on a sticker inside the furnace door or on the outdoor unit, and we can tell you quickly.
What credentials do you hold on the HVAC side?
EPA 608 certified. Combined 30 years of HVAC experience.
Can you help with financing on a new system?
Prime Guard offers flexible financing for both HVAC and roofing projects, residential and commercial. Call and we will walk you through the options on your job.