Prime Guard

Heating, cooling, and roofing repair in Indianapolis

Call any hour. We get a tech on site in about 2 hours.

Office hours Mon-Fri 9-5 · Calls answered 24/7

Prime Guard technician servicing wall-mount HVAC units on a modular building.
  • Indianapolis and surrounding counties
  • Calls answered 24/7
  • Local, family-owned, and community-focused

Serving Indianapolis and surrounding counties across central Indiana

Start where you are

Two different jobs, two different phone calls. Pick the one that sounds like yours.

Homeowners

For your home

Furnace out. AC not cooling. Water coming through the ceiling. Call and we get a tech on site in about 2 hours.

  • Furnaces, air conditioners, and heat pumps
  • Ductwork, thermostats, and indoor air quality
  • Shingle roofs, gutters, and storm damage
Packaged rooftop unit on a curb with flashing and an exterior disconnect

Facilities and property managers

For your building

Offices, warehouses, retail, and tenant build-outs. Send us the details and we will put a written quote together. Calls answered 24/7 for after-hours failures.

  • Rooftop units, split systems, and multi-zone
  • Building automation and thermostat controls
  • Preventative maintenance programs

Specialty and mission-critical systems

Equipment that does not wait for Monday

Trained and field-experienced on BARD units, Northern Air units, Marvair units, Modular trailers, Data centers, and Cell towers. When a mobile MRI trailer or a server room loses cooling, the clock runs differently.

  • BARD units

    Wall-mount and self-contained BARD equipment, installed and serviced.

  • Northern Air units

    Northern Air equipment, installed and serviced.

  • Marvair units

    Marvair ComPac wall-mount equipment on modular buildings, installed and serviced.

  • HVAC for mobile and modular trailers

    Medical trailers, temporary office trailers, and mobile imaging units including mobile MRI and mobile surgical units.

  • Cooling for data centers and server rooms

    Dedicated cooling for server rooms and data floors, where a room past its alarm threshold is an emergency rather than a comfort call.

  • Environmental control units for cellular communication towers

    ECUs on unmanned tower sites, keeping the radios in the shelter inside the range they are rated for.

See the specialty systems we service

Why Prime Guard

What you get when you call.

  • Calls answered 24/7

    A dedicated line, techs on rotation, and a manager on call who dispatches a tech. Office hours are Monday to Friday, 9:00 AM to 5:00 PM, and the phone is answered outside them, nights and weekends included.

  • Tech on site in about 2 hours

    Drive time to the outer edge of the area runs a good deal longer than a run across Indianapolis, so whoever answers gives you a real window for your address before a truck leaves.

  • Indianapolis and surrounding counties

    Serving Marion, Hamilton, Hendricks, Shelby, Johnson, Morgan, and Hancock counties, with extended coverage in Delaware County.

  • Specialty capability

    BARD units, Northern Air units, Marvair units, Modular trailers, Data centers, Cell towers. Trained and field-experienced on every one of them.

  • Credentials

    EPA 608 certified. Licensed and bonded for roofing.

  • The experience behind the work

    Combined 30 years of HVAC experience. Over 10 years in roofing.

  • Financing available

    Prime Guard offers flexible financing for both HVAC and roofing projects. It runs through a third party, so the terms come from them and you get them on the call.

  • Local, family-owned, and community-focused

    Prime Guard HVAC & Roofing Corporation, based on Girls School Road in Indianapolis.

Indianapolis and surrounding counties across central Indiana

Serving Marion, Hamilton, Hendricks, Shelby, Johnson, Morgan, and Hancock counties, with extended coverage in Delaware County. Around Indianapolis that runs out to Avon, Carmel, Fishers, Greenwood, Brownsburg, and Shelbyville.

Also covered

  • Shelby County · Shelbyville
  • Johnson County · Franklin
  • Morgan County · Martinsville
  • Hancock County · Greenfield

Extended coverage

  • Delaware County · Muncie

Delaware County is extended coverage rather than a neighboring county. Muncie sits well outside the Indianapolis ring, so ask for a real window when you call and you will get one.

See the full service area

Need it fixed today?

Calls answered 24/7. Tech on site in about 2 hours.

Office hours Mon-Fri 9-5 · Calls answered 24/7

Questions people actually ask

What does a service call cost?

You get the exact number on the phone before a truck leaves, and it does not change on the invoice.

Do you charge extra at night or on weekends?

Tell whoever answers what time it is and what the equipment is doing. The price for that call comes back on the same phone call, before anyone is dispatched.

Who actually answers at 2 in the morning?

A person. A dedicated line, techs on rotation, and a manager on call who dispatches a tech. Office hours are Monday to Friday, 9 to 5, and calls are answered around them.

How fast can you really get here?

Typically about 2 hours. That is a typical time, not a guarantee. Indianapolis and the nearby suburbs are quickest, and the outer edge of the service area runs a good deal longer. Ask for a window when you call and you will get a real one.

Do you do duct cleaning?

We don't currently offer duct cleaning, but call us and we'll point you to someone who does. People ask for it constantly, so the fastest thing we can do is send you straight to somebody good.

Are you licensed, and how long have you been doing this?

EPA 608 certified. Licensed and bonded for roofing. Combined 30 years of HVAC experience. Over 10 years in roofing.

Do you work on rental properties?

Call and ask about your property. Tell us whether you own the unit or manage it and who authorizes the repair, and we will tell you what we can take on.

Do you service my brand?

We work on residential and commercial heating and cooling equipment, and we are trained and field-experienced on BARD units, Northern Air units, Marvair units, HVAC for mobile and modular trailers, cooling for data centers and server rooms, and environmental control units for cell towers. Have the model number handy when you call and we can tell you quickly.

What happens if the repair does not fix it?

Call us back and say it is the same problem. Ask what is covered when you book the work and you have the answer before the repair starts.

Call Now · Answered 24/7317-997-4212